A Fractional COO Built for Contractor Businesses
Not a generic operations consultant applied to construction. A 90-day fixed-scope install designed specifically for GCs, trades, and home service contractors — built with your team, owned by your business when we step back.
30 minutes. We assess your operation and tell you exactly what changes.
Six operating systems installed into your business in 90 days.
Fixed scope. Fixed fee. Contractor-specific from day one.
Meeting Architecture
A fixed weekly leadership session with closed-loop follow-up. Field lead, office lead, owner. Runs under an hour. Every item closes with a named owner.
Ownership Matrix
Written role ownership covering every function — estimating, field coordination, purchasing, billing. No shared lanes. No ambiguity about who owns what.
KPI Scoreboard
Eight contractor-specific metrics reviewed weekly: billings, job margin, labor vs. estimate, AR aging, pipeline, collections, completion rate, and one owner-defined indicator.
Decision Standards
Written thresholds defining what your field lead handles, what your office resolves, and what escalates to you. Paired with a follow-through protocol.
Field Process Set
SOPs for your highest-leverage repeatable operations: job startup, sub coordination, change orders, customer escalation. Written to train a new hire from.
Leadership Coaching
Weekly working sessions throughout the full 90 days. We build the system alongside your team, run the first sessions with you, and coach the model into your routine.
Contractors who know the problem is internal.
- ✓General contractor, trade contractor, or home service business
- ✓$1M–$10M in annual revenue
- ✓Owner-led team with 5–30 field and office staff
- ✓Revenue growing faster than operating capacity
- ✓Owner is the bottleneck on daily decisions
- ✓Want a system, not a coach or accountability partner
We're direct about who this isn't for.
- ✕Below $750K in revenue — structure isn't the constraint yet
- ✕Looking for strategic advisory without implementation
- ✕Not willing to change how leadership meetings run
- ✕Sole proprietor with no team to install into
- ✕Already running a disciplined operating system
Three phases. 90 days. Fixed scope.
Days 1–30
Diagnose + Design
We audit your current operating structure — how decisions move, how jobs get owned, where accountability breaks down. You get a written install plan specific to your business.
Days 31–60
Install Cadence + Accountability
We run your first leadership sessions, activate the ownership matrix, install the scoreboard, and build decision thresholds. The system goes live with us in the room.
Days 61–90
Stabilization + Handoff
We coach your team through the operating model, close the gaps, and lock in the rhythm. By day 90, the system runs on its own. That's the only acceptable exit condition.
What actually changes in the first 90 days.
90-min all-hands → 45-min session
Fixed operating cadence with closed-loop follow-up. Every item closes with a named owner.
~40% of owner's day reclaimed
Decision thresholds installed. Field leads resolve issues at the threshold level without calling the owner.
+6 margin points in one quarter
KPI scoreboard installed. Unprofitable service lines identified and restructured within 60 days.
2-week unassisted operation
Team ran the business independently while the owner traveled. Zero escalations.
Common questions about fractional COO for contractors.
What does a fractional COO do for a contractor?
A fractional COO installs the operational structure your business is missing — meeting cadence, role ownership, KPI tracking, and decision standards — without the cost of a full-time executive hire. For contractors, this means building systems specific to field-office coordination, job costing visibility, and crew accountability.
How much does a fractional COO cost for a contractor?
The 90-day install is typically positioned in the range contractors at the $1M–$10M stage consider one to two months of operations overhead. The fee is fixed-scope — no hourly billing, no indefinite retainer. Specific pricing is covered on the discovery call because team size and complexity affect the engagement.
How is a fractional COO different from an operations manager?
An operations manager is a full-time employee who manages daily operations — $80K–$140K/year before benefits, 6+ months to become effective, and the system leaves when they leave. A fractional COO builds the operating system itself: documented processes, meeting structures, and accountability frameworks that your existing team runs after the engagement ends.
Is this the same as EOS, Traction, or business coaching?
No. EOS and coaching programs are ongoing facilitation models — quarterly sessions, annual retreats, indefinite fees. We install a contractor-specific operating system in 90 days and hand it off. The system runs without us. We do not coach. We build operational structure that functions whether or not anyone is motivated on a given week.
What size contractor needs a fractional COO?
Teams doing $1M–$10M in annual revenue with 5–30 field and office staff. Owner-operated enough that the owner is still the primary constraint. Developed enough that the lack of structure is costing real money in owner time, margin leakage, and missed follow-through.
What happens after the 90-day engagement?
You own everything — every document, agenda template, scoreboard, decision threshold, and SOP. Nothing leaves with us. The system is designed to run on cadence, not on continued outside involvement. An optional monthly operating partner retainer is available if you want ongoing support.
Do you work with subcontractors or only general contractors?
We work with GCs, trade contractors (electrical, plumbing, HVAC, mechanical), and home service operators. The install is adapted to your specific trade, team structure, and operational complexity.
Can this work remotely?
Yes. The engagement is designed to work with contractors nationwide. Weekly working sessions run virtually. The system install is built into your existing tools and workflows, not dependent on physical presence.
Before the operations install
If your fundamentals — entity structure, accounting foundation, insurance, and licensing — aren't set, start with Contractor Setup Install. If you need margin clarity first, install Contractor Job Costing.
Find out what the install looks like for your operation.
30-minute discovery call. We assess your current structure and tell you exactly what changes — and whether it's the right fit.
Straight assessment. No obligation. No boilerplate sales process.